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What's the Situation?
The fraud case of Wells Fargo revealed the danger of companies putting high-pressure sales quotas on employees. The result of such a practice at Wells Fargo Bank led hundreds of its employees to open fake accounts for Wells Fargo clients.
Short-term profits went up by millions, but when the widespread fraud was uncovered, the bank’s fine imposed by the SEC ran into the billions. In addition, the bank lost hundreds, if not thousands, of clients. Your tasks in this exercise are to go through reflection activities and learn lessons from what happens when a company culture sets the tone for fraud. Play the short video on the left. Click "Article" above to continue. |
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What's the Situation?
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