High Customer Support Costs - How Do You Solve This?

Introduction

Welcome to 25 Thinking Tools & Situation Expert!

You are about to embark on a learning adventure. You will review a real-world situation, think through the problem, figure out solutions, gain insights, and share the impacts of your solutions. Have a conversation with your peers. Post comments in the insights of your peers.

Have fun!

Ray Jimenez
Architect, Situation Expert