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Strength of Insights
Workers and facilitators monitor and gauge their results by making visible the strengths of their insights. In Situation Expert, the focus is insight creation from fixing, solving and improving work. Insights are higher learning experiences developed from actual work actions and discoveries.

 
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Workers Figure It Out

How do people truly learn in the flow of work? The stories here illustrate why it is important to encourage workers to “figure it out” when implementing and applying workflow learning.

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