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Thinking Tools
Grow experience sharing
Build problem-solving skills
Translate knowledge into action
Improve work performance
Increase Thinking Skills, Boost
Results of Workers and Learners
Imagine the errors we avoid
when we think a little bit more.
We can agree that the vast majority of our workers know how to do their jobs and do them well. However, what goes on “behind the scenes” in their thinking and decision-making processes? This is where the real work gets done before a wrench is turned, data is entered or a customer is contacted. It is by understanding and improving THINKING CAPABILITIES that we can see real differences made in the workplace. These tools – integrated seamlessly into Situation Expert – can be the difference between “work as usual” and an empowered workforce. Learn more details.
Why you want workers and learners to think a little bit more.
Every learner and worker dreams of being the best performer at work. But they are now in disruptive, uncertain, and unpredictable times. They need to increase their thinking capabilities to improvise and discover answers to solutions.
“Thinking is a new skill urgently needed.”
Mckinsey and Company, Deloitte, and The World Economic Forum suggest that thinking is a new skill urgently needed for employees and workers. With rapid change, technology disruptions, and unknown events as the new normal, workers and employees need the capacities to contribute. 
“We don’t teach thinking.”
Dave Epstein (Range) says, “Unfortunately, we don’t teach thinking in today’s world.” 
“Workers must improvise.”
Mike Rose (The Mind at Work) says we are now in the “neck up” economy, versus the “neck down” economy of the old. Workers must be allowed to “improvise” at their jobs. 
“Capacities to think and deal with uncertainties.”
John Hagel III (The Journey Beyond Fear), summarizes our challenge: “We train our workers for tasks and roles. But we fail to expand their capabilities to think and deal with the unknown and unexpected. They lose their drive, creativity, and passion.” 

The 25 Thinking Tools are thinking frameworks that help transform your training and learning efforts go beyond memorization, compliance, and practice and drill.

  • It helps learners and workers translate knowledge and ideas into applications in real work situations.
  • It serves as a guide for learners and workers in their thinking analysis, finding solutions, generating insights, and capturing impacts.
  • The tools also accelerate experience sharing, collaboration, and building a repository of smart answers from everyone’s contributions.

Every form of training and learning should have a thinking tool.

The 25 Thinking Tools is part of Situation Expert. It is a SAAS technology (Software as a Service.)

These are 10 reasons to use 25 Thinking Tools.
1. Thinking in Real-Life Projects
Workers often miss information, make biased decisions, and take poor actions in their projects. In troubleshooting, problem-solving, cause analysis, risk mitigation, and testing, trial error, workers and learners require thinking frameworks. The 25 Thinking Tools Process speed up the flow, improves the reliability of answers, and engages workers to be part of the solution.
2. Immediate Application
Learners focus on applying ideas and solving problems, not just memorizing for a test. The key is to start with a real challenge to apply to solving problems.  Instead of long, boring lectures or webinars elaborate and costly multimedia and eLearning, the Thinking situations use light-media (PDF, HTML, etc.) content presentations as references and tips.
3. Highly Relevant
Learners and workers face real-life and real-work issues. The peer-to-peer conversations, exchange of ideas, and experiences are very relevant. They discuss issues that matter to them, now and today!
4. Work Impacts
Thinking about finding answers and solutions leads to work impacts. The learners and workers answer the question, “did my solutions impact the outcomes for the better?” Thinking of impacts raises awareness of the value of their skills in finding answers and solving problems.
5. Useful Answers
In Thinking Through with peers, experts, and leaders in the Thinking Process, smart answers are discovered and presented as part of the repository of reliable answers. Learners and workers have a quick go-to place for useful answers.
6. Engaging
Since workers share their own work situations, the topics and concerns are their concerns and not theoretical or hypothetical. They are practical issues that affect their personal and work well-being. Consequently, the Thinking Process is very relevant.
7. Faster and Easier While at Work
The Thinking Process happens at work and while at work. Since work issues are current and calling attention, learners and workers have a strong motivation to immerse in the issues while at work. While they are solving problems, they are also learning. Thinking makes it faster and easier means to learn.
8. Cost Less
Most training programs, eLearning, and virtual training are costly investments. The costs go up because of the “myth” that high-quality videos, exercises, games, etc. are needed to teach content. In the Thinking Process, the focus is on thinking, exploring, discovering, and finding answers and solutions. It is less instruction-driven but rather experience-driven. The costs of set-up and delivery are far lower.
9. Deep Learning 
Studies have shown that the more learners and workers solve problems, the better they are able to have a deeper understanding of the subject. The Thinking Process leads to deeper reflections, creating new knowledge and skills, and agile capacities to deal with unexpected or unknown work issues.
10. Lasting Learning
Like the old adage “teach people to fish”, adding a Thinking Process in training and learning programs helps learners and workers transfer and apply their skills and knowledge to other work issues and problems. They become life-long and self-sufficient learners. The Thinking Process makes learning long-lasting. 
  • Focus on work situations
  • Think of problems and solutions
  • Report impacts at work
  • Learn along the way
Situation Expert is a service provided by Vignettes Learning. Vignettes Learning is a leader in workshops, consulting and systems development covering Workflow Learning, Microlearning, Scenario-Based Learning, Story-Based eLearning, Virtual Learning, Expertise Development and Learning Platforms. These forward-thinking organizations use Vignettes Learning for learning and development solutions.