Deep Smarts - Filter the Expertise Knowledge
Deep Smarts enables all workers to select and award contributions from the community. This helps filter valuable and timely experiences and knowledge being shared in the process. Deep Smarts improves the reliability, dependability and quality of contributions in Situation Expert. It awards and encourages deliberate thinking.

Workers Figure It Out

How do people truly learn in the flow of work? The stories here illustrate why it is important to encourage workers to “figure it out” when implementing and applying workflow learning.

The article to download is attached here.