“You sent me here. Now, I’m at risk” My team member called. How do I stay calm and provide help during a crisis?

Situation
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Situation

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You've taken the first step of your learning journey. Read through all of the Sitch details below. Then proceed with Analysis, Solutions, Results, and Feedback. When you've provided your answers and ideas, you can request help or insights from your peers, team members, or leaders by sending an alert message. Completing all the items in the Sitch process helps you examine the work situation, issue or challenge from different angles and in effect, expands your expertise.
What's the Situation?
“You sent me here and now, I am stuck. My kid is sick. Do something, please.” I am so desperate. How do I help my employee? I sent her to travel overseas and now there is a pandemic happening. She is locked-down in her hotel. But she has to travel back home since her child is very ill. I feel responsible. I have to help her. But others insist she should take care of herself and I should avoid being involved. I am desperate. How do I stay calm and help my employee?
What's the biggest challenge?
I am responsible for this person and she is relying on me for help.
What's the objective?
To get her back home. How do I stay calm to handle this situation? I am desperate. Whether this is your situation or not, put yourself in the situation and think through a resolution.
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Ray Jimenez    
March 21, 2020