What's the Situation?
This lady represents a pattern of how customers are handled. Complaints rose to 45% last month and there is no sign it is improving. The customer care department says it is the case of growing defective products. The production department claims all products pass high testing. Meanwhile, the high rate of returns continues. This impacts sales teams meeting their quota. It reduces the profits of the company. And there is no clear solution in sight.

There is strong pressure from competitors and the company could lose market share very quickly.
What's the Situation?
The tractor seem to stall and loses power after 10 minutes of start. The operator think it is an electrical issue. He saw some smoke. Three of 10 tractors seem to have the same symptoms.
What's the Situation?
Act as engineer, ATA 24 AC 901 The lower FWD and AFT cargo doors will not open Electrically. What is the problem? Where this happens? what are observations? what are data?
What's the Situation?
We just acquired this MRI machine but I'm having trouble with it. The liver image on the device is not showing properly. The attenuation colors are not reflecting on the screen as well, making it difficult to provide an accurate assessment of the patient's liver.
What's the Situation?
“You sent me here and now, I am stuck. My kid is sick. Do something, please.” I am so desperate. How do I help my employee? I sent her to travel overseas and now there is a pandemic happening. She is locked-down in her hotel. But she has to travel back home since her child is very ill. I feel responsible. I have to help her. But others insist she should take care of herself and I should avoid being involved. I am desperate. How do I stay calm and help my employee?
What's the Situation?
I've been working with the company for a couple of months. But since I started, I've become the go-to of my boss when it comes to tasks. I'm tired, overwhelmed and so behind schedule. How do I say no to my boss and be appreciated for it?
What's the Situation?
As first responders there are risks, and it is difficult to know how to reduce the risks, particularly on new unfamiliar terrain. This is trickier when there is a suspected X3as1 chemical involved.
What's the Situation?
There is a problem with the emergency exit procedure and someone had a panic attack. When they say the emergency services won't climb a wind turbine, that isn't completely true. In most cases because of these systems we don't need to. However, in the event it is needed we have specialised teams, the Hazardous Area Response Team, who are trained in accessing these kinds of areas and rescuing patients from similar awkward locations.
What's the Situation?
We are in turbulent times. Our environment is full of uncertainties, unknowns, and ambiguity. How do we manage these situations? How do we harness the energy of our teams?

Watch the video, do the activities, and join the discussion.
What's the Situation?
This is my problem.. please let me know what you think.

Check the sensor for signal while sensor is still in package. On the HES, move the search bar on left of screen to –20 mmHg. Place the sensor package next to the HES antenna, look for the signal strength indicator bar on the right of the screen to raise to 99% and then fall as you move the package away from the antenna field. Return the search bar back to 30 mmHg
What's the Situation?
Nancy has been a good performer in the financial advise business. But she is always running out of good leads. We want to help Nancy solve this problem so that here pipeline business is guaranteed.
What's the Situation?
Coaching Model 7/18/2023
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