“You sent me here. Now, I’m at risk."

General information of the situation
General information of the situation
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The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
“You sent me here and now, I am stuck. My kid is sick. Do something, please.” I am so desperate. How do I help my employee? I sent her to travel overseas and now there is a pandemic happening. She is locked-down in her hotel. But she has to travel back home since her child is very ill. I feel responsible. I have to help her. But others insist she should take care of herself and I should avoid being involved. I am desperate. How do I stay calm and help my employee?
What's the biggest challenge?
I am responsible for this person and she is relying on me for help.
What's the objective?
To get her back home. How do I stay calm to handle this situation? I am desperate. Whether this is your situation or not, put yourself in the situation and think through a resolution.
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Ray Jimenez    
March 21, 2020