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The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What's the Situation?
Why are these two team members yelling at each other? Are they losing emotional control? Watch the video.
Assume you are training workers on emotional control. You delivered and covered the content. But now you want to engage them more to apply ideas. This pre-webinar exercise allows you to experience how to use “Thinking Tools” to engage learners and help them “to think just a little bit more.”
Play the “Time-Out” video. Then provide your comments in Analysis, Solutions, and Impacts.