The Human Factor in Maintenance

Situation

Welcome to the Sitch! (Please preview the video. Click the video icon.)

You've taken the first step of your learning journey. Read through all of the Sitch details below. Then proceed with Analysis, Solutions, Results, and Feedback. When you've provided your answers and ideas, you can request help or insights from your peers, team members, or leaders by sending an alert message. Completing all the items in the Sitch process helps you examine the work situation, issue or challenge from different angles and in effect, expands your expertise.
What's the Situation?
Human error is one of the reasons why lapses and failures happen in aviation. Often it is hard to determine how to investigate human errors. It is even more challenging to anticipate areas where human errors may impede the safe and proper functioning of equipment.